Key Insights


References

  1. Petroski, H. (1994). Design Paradigms: Case Histories of Error and Judgment in Engineering. Cambridge University Press.
  2. Vaughan, D. (1996). The Challenger Launch Decision: Risky Technology, Culture, and Deviance at NASA. University of Chicago Press.
  3. Perrow, C. (1984). Normal Accidents: Living with High-Risk Technologies. Basic Books.
  4. Tenner, E. (1996). Why Things Bite Back: Technology and the Revenge of Unintended Consequences. Knopf.
  5. Reason, J. (1990). Human Error. Cambridge University Press.