The Automation Paradox: How Boeing's MCAS System Exploited Pilot Trust
The Mind of the Maker: Psychology of Engineering Failure 1 The Illusion of Invulnerability: How the Titanic's Designers Dismissed the Iceberg Threat 2 The Certainty Trap: Challenger and the Deadly Cost of Overconfidence 3 The Bureaucracy of Denial: Chernobyl and the System That Couldn't Say Stop 4 The Sunk Cost Bridge: Tacoma Narrows and the Engineering Gambler's Fallacy 5 The Automation Paradox: How Boeing's MCAS System Exploited Pilot Trust ← Series Home The System Was Meant to Help. It Lied About What It Was Doing. Between October 2018 and March 2019, two Boeing 737 MAX aircraft crashed within five months of each other. Lion Air Flight 610 crashed near Jakarta on October 29, 2018, killing 189 people. Ethiopian Airlines Flight 302 crashed near Addis Ababa on March 10, 2019, killing 157 people. The technical cause was identical in both cases: a system called MCAS (Maneuvering Characteristics Augmentation System) repeatedly pushed the nose of the aircraft downward, and the pilots couldn’t stop it. ...