Attention merchant

Harvesting awareness for advertisers

Wu

Consumer as product

Sold to advertisers

Penny press model

The Ubiquity of Attention Capture

In the history of commerce, few moments equal the significance of the invention of the attention merchant—a business dedicated to harvesting human awareness for resale to advertisers. This model, pioneered by the penny press, successfully separated the consumer from the product: while the reader believed themselves the customer, they were in fact the product being sold to advertisers. This breakthrough paved the way for commerce to breach the private sphere, colonizing time and space previously thought sacred—including the home, schools, and personal relationships—in an inexorable pursuit of growth.

Totalizing project

Modifying behavior for profit

Marketing evolution

Behavioral surplus

Human experience as raw material

Zuboff

Behavioral futures markets

Wagering on future actions

Surveillance capitalism

Prediction imperative

Guaranteed commercial outcomes

Market logic

Today, this conquest is complete: nearly every moment of our waking lives is mediated by industries seeking to influence consumption. Marketing is no longer merely about informing customers of product utility; it is a sophisticated, totalizing project dedicated to modifying behavior and monetizing individual identity for others’ profit. The rise of the attention economy and its digital mutation demands an understanding of how commercial forces leverage psychology to turn personal actions into a scalable, marketable commodity.

The Calculus of Consumption: Behavioral Data as Currency

The fundamental contention of modern commercial persuasion is that consumption is an extension of the self, and thus identity can be engineered through meticulously targeted appeals. The reality of modern capitalism is defined by a ruthless, parasitic economic logic where human experience is unilaterally claimed as free raw material—or “behavioral surplus”—for fabrication into prediction products. This surplus is traded in “behavioral futures markets,” where companies wager on what individuals will do now, soon, and later.

This system thrives because consumer dependency is at the heart of the commercial surveillance project. The value of this market is so immense that surveillance capitalists are driven by the “prediction imperative,” forcing them to continuously widen and diversify their extraction architectures to ensure guaranteed commercial outcomes. Consumption, therefore, has become the primary site where personal desires are translated into marketable data.

Social currency

Sharing to look good

Berger

Remarkability

Unusual, surprising content

Viral dynamics

Triggers

Top of mind reminders

Environmental cues

High-arousal emotions

Awe or anger for sharing

Content virality

The New Commerce: Exploiting Vulnerability and Sociality

The Psychology of Sharing: Social Currency and Triggers

Traditional advertising relies on direct appeal, but digital influence thrives on leveraging natural human tendencies, notably the impulse to share information. People prefer sharing things that make them look “good”—smart, cool, or in the know—thereby gaining “Social Currency”. Products or ideas must possess intrinsic “remarkability”—meaning they are unusual, surprising, or worthy of notice—to motivate social transmission. This dynamic ensures that the act of talking about a product automatically promotes it, making the consumer an unwitting marketing agent.

The sharing impulse is complemented by the principle of Triggers, ensuring that products remain “Top of mind, tip of tongue”. Mundane products like cereal get more persistent word of mouth than exciting vacation spots because everyday cues, such as seeing the box in a supermarket, serve as constant reminders. By linking a product or idea to frequently occurring environmental stimuli, marketers can grow an idea’s habitat, significantly boosting ongoing buzz.

This focus shifts commercial influence away from brute-force messaging and toward subtle manipulation of environmental context and psychological biases. Advertisements are engineered to stimulate specific, high-arousal emotions, such as awe or anger, as consumers are more likely to share content that kindles an emotional fire.

Social proof

Following similar others

Cialdini

Behavioral residue

Visible consumption signals

Public display

Instrumentarianism

Usurping decision rights

Zuboff

Big Other

Ubiquitous monitoring apparatus

Surveillance network

Economies of action

Modifying behavior for profit

Tuning, herding, conditioning

The Commodification of Observability and Identity

The conquest of consumption relies heavily on exploiting the public nature of behavior through the principle of Social Proof. Consumers look to the actions of similar others (similarity) to determine what constitutes correct or desirable behavior, whether choosing a restaurant or buying a car. This makes observable consumption incredibly valuable, leading firms to adopt practices that intentionally make private choices public (Public). Products that “advertise themselves,” like white iPhone earbuds or branded shopping bags, create visible “behavioral residue” that generates social proof even when the item is not actively being used.

The most advanced form of commercial persuasion moves beyond merely observing public behavior to actively creating and controlling it. This requires usurping the individual’s decision rights in favor of the market’s own mechanisms—a logic Zuboff terms “instrumentarianism”. Ubiquitous connected devices and software form “Big Other,” the apparatus that continuously monitors and modifies human action for profit. This system relies on “economies of action,” using techniques like tuning, herding, and conditioning to shape individual and group behavior toward guaranteed commercial outcomes.

Sludge

Intentional friction

Sunstein

Status quo bias

Preference for default

Behavioral inertia

Nudge for good

Transparent choice architecture

Thaler & Sunstein

Paternalism of means

Steering toward architect's interests

Commercial manipulation

Nudging the Consumer Self

Nudges, defined as subtle aspects of the choice architecture that predictably alter behavior without removing options, are key tools in this commercial modification project. Businesses often deliberately install “sludge”—friction, long forms, or complex opt-out processes—to make choices harder, often maximizing profit by exploiting customer inertia and inattention. For example, the automatic renewal of a subscription leverages the powerful Status Quo Bias, making the inaction (default) choice economically beneficial to the company.

In contrast, well-intentioned choice architects can “nudge for good” by promoting sensible defaults, simplifying complex choices, and ensuring disclosures are transparent (Practical Value). However, the same psychological principles that enable nudges to guide people toward better retirement savings choices (Save More Tomorrow) are weaponized in the commercial sphere to make ill-advised purchases more likely. This process of manipulating incentives and cognitive biases demonstrates a “paternalism of means” where the architect steers the chooser toward an outcome aligned with the architect’s, rather than the chooser’s, best interests.

Human natural resource

Source of behavioral supply

Surveillance capitalism

Loss of sovereignty

Price of digital participation

Identity commodification

The Price of Admission: From Customer to Commodity

The enduring power of marketing lies in its ability to adapt to human desires, transforming the universal impulse for recognition and belonging into a consumable commodity. From the early “scientific advertising” of the 1920s to the hyperscale digital platforms, the attention merchant model persists by convincing us that the free service is worth the price of entry.

This perceived “free” exchange masks the fact that the individual user is functionally reduced to a source of supply—a “human natural resource”—who must surrender autonomy and personal experience to the machine. As the means of social participation become inseparable from the means of behavioral modification, the price of admission to the digital world is the loss of sovereignty over one’s own identity and future actions.