Boeing-737-MAX

The Mind of the Maker- Part 5: The Automation Paradox: How Boeing's MCAS System Exploited Pilot Trust

5 January 2026·2013 words·10 mins

Human Systems and Behavior Boeing-737-MAX Automation-Bias Skill-Decay MCAS-Failure Pilot-Training Human-Automation Systems Thinking Leadership and Crisis

A system designed to save the plane. First it had to override the pilots' instincts. Then it killed them.

Why 'Optimal' Is The Most Dangerous Word In Business

27 March 2025·1598 words·8 mins

Systems and Innovation Optimization Business Efficiency Resilience Boeing-737-MAX Systems Theory Goodhart's Law Systems Thinking Policy and Critique Trade and Supply Chains Disaster Analysis

Exploring how the relentless pursuit of optimization in business can create catastrophic vulnerabilities, using the Boeing 737 MAX disaster as a cautionary tale.

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