The Mind of the Maker- Part 5: The Automation Paradox: How Boeing's MCAS System Exploited Pilot Trust5 January 2026·2013 words·10 minsHuman Systems and Behavior Boeing-737-MAX Automation-Bias Skill-Decay MCAS-Failure Pilot-Training Human-Automation Systems Thinking Leadership and CrisisA system designed to save the plane. First it had to override the pilots' instincts. Then it killed them.
Why 'Optimal' Is The Most Dangerous Word In Business27 March 2025·1598 words·8 minsSystems and Innovation Optimization Business Efficiency Resilience Boeing-737-MAX Systems Theory Goodhart's Law Systems Thinking Policy and Critique Trade and Supply Chains Disaster AnalysisExploring how the relentless pursuit of optimization in business can create catastrophic vulnerabilities, using the Boeing 737 MAX disaster as a cautionary tale.